To read PWN's terms and privacy policies, click here. Services provided by PWN are subject to its terms and conditions and privacy policies. If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday to Friday 9:00 AM to 5:30 PM EST at 1.855.205.6146.
All of test results will be sent directly to your Quest account. Additionally, if one or more of your results is for a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team. If one or more of your results indicates that you need prompt attention, you will receive a call directly from the PWN care coordination team.
Before submitting your payment for your testing purchase, you will see the fees collected on behalf of PWN for their services to you. You will also have the opportunity to speak with a PWN physician to discuss the lab results, and in some states (and for adults only), the Licensed PWN physician will be able to provide treatment for some conditions. PWN services include physician oversight of all tests (based upon the information that you share), including ordering tests, if appropriate, and evaluating results once available. We strongly recommend that you share your test results with your doctor in order to make the best health decisions.Quest is working with PWNHealth LLC and its affiliated professional entities (collectively, PWN) to provide independent physician services to you in connection with Quest. New York residents may not purchase any other at-home kits. Please note that New York residents may only purchase an at-home kit for a COVID-19 Active Infection Test. Tests with an At-Home Kit option can be purchased in all states except Arizona, New York (with the exception of the COVID-19 Active Infection Test), Alaska, and Hawaii, as well as Puerto Rico.Tests with an In-Person at Quest or In-Person at Drive-Thru option can be purchased in all states except Arizona, Alaska, and Hawaii, as well as Puerto Rico.Quest offers testing you can purchase for yourself, with physician oversight, as follows: Then, have your specimen collected for the testing you purchased. Licensed professionals from PWNHealth LLC and affiliated professional entities (collectively, PWN) will provide clinical oversight of your lab testing, including ordering your selected tests, when appropriate. You can select and pay for lab tests here. Look for more information about the AWN here. If you need help paying for the tests you need, our Patient Assistance Program may be able to help.ĭuring your appointment, you may be asked to sign an Advance Written Notice (AWN). Health plans do not cover all healthcare services. In certain cases, for tests that Quest Diagnostics knows are likely not covered based on a health plan’s policies, we’ll issue you an AWN to notify you of your potential financial responsibility, and we’ll ask that you review and sign it if you’d like to proceed with the service(s). If you have questions about your coverage, contact your insurance company. Your responsibilities typically include copays, deductibles, coinsurance, and any testing services not covered by your plan. Whether you’ll owe a portion of lab testing completely depends on your insurance. We don’t hold your funds and won’t charge you if your insurance pays the full amount. You’ll authorize an amount based on the estimated out-of-pocket cost of your lab test-but we’ll only charge your card if there’s a patient cost after we bill your insurance company. You will need to provide a credit, debit, or health savings card during your Quest Diagnostics visit.